Privacy Policy

Kindlerella Privacy Policy

effective as of 20th of February 2019

1.     General Provisions

1.1       This document uses the same terminology and abbreviations as our Terms of Use document. This Privacy Policy governs the collection, use and storage of Information obtained from Users through the use of our Site.
1.2       The Information on Users is divided into personally identifiable and non-personally identifiable Information depending on whether Information can identify the User as a specific person. Information about legal persons does not fall within the scope of Information as defined in our Terms of Service and Privacy Policy documents.

2.     Collection and Use of Personally Identifiable Information

2.1       We may obtain some of your personal Information in order to provide our Services. The Information we collect is necessary to provide our Services, and we shall not collect any Information which is not required by the nature of our Services. We may collect some of the following personal Information:
§  E-mail address
§  IP address
§  Other information which you choose to provide

(A)       Email address

2.2       We will collect your email address on a basis of your consent and in the interest of providing the Services. We will collect your email address in the following cases:
-           When you subscribe to receive notifications. Kindelrella will collect your email address when you subscribe to receive notifications for example information about new posts, books or other matters relating to the Kindlerella Services. By entering your email and clicking the subscribe button on the Site you are providing your consent for collecting, storing, and processing your email address in accordance with this Privacy Policy and only for the purpose explained herein.
-           When you choose to promote your book through Kindlerella. Kindlerella will collect your email address when you choose to use our promotional Services. You will get an email confirmation when your book is published on the Site and if you haven’t opted-in to receive promotional emails we will delete your email address immediately after informing you on the publishing of the book.
-           When you contact us. We will collect your email address whenever you contact us through our contact form on the Site or through our email Whenever we collect your email address this way, we will only use it in order to respond to your inquiry.

(B)       Name

2.3       We will collect your Name when you choose to promote your book through Kindlerella. We need this information in order to provide you with the service and to provide the appropriate credit to the book author.

(C)       IP Address

2.4       We integrate security systems on our Site to prevent malicious attempts and exploits of the Site. We scan IP address and ban IP addresses that show malicious signs such as too many password failures, seeking exploits and similar. We process this information in the interest of protecting the integrity of the Site and of the databases connected with it, including a database of Information obtained from Users. We use your IP address on the basis of a legitimate interest to maintain the integrity and safety of our databases.

(D)      Other Information you choose to provide

2.5       You may at some point choose to provide other information which is not required for the proper functioning of the Services, such as your name, address, details from your personal life, your personal stories and similar. In all such cases, we will use this information only for the purpose for which you disclosed it, for example, we may use your name to address you in communication, or we may use other details to display with the content you provided. If we are not sure as to why you are providing such Information we will contact you wherever possible. Otherwise, we will delete such information.

(E)       General

2.6       Some Services will not be available to you if you do not provide requested Information. We may keep records of any questions, complaints or compliments made by you and the response if any. Whenever you contact us, we shall collect any information which you chose to provide. We shall store and use this information only for the purpose of responding to your inquiries. Information contained within the inquiry, free from any personally identifiable Information, will be stored on our servers for the purpose of improving our Services and providing the best customer support possible.
2.7       We do not sell or rent personal Information to any Third-Party. We use collected Information for our internal and marketing purposes, as necessary by the nature of the Services, and only in accordance with this Privacy Policy. In some instances, we are obliged to comply with court orders and government requests and provide Information or parts of it to authorized bodies.
2.8       We have implemented security procedures and measures in order to ensure appropriate protection of the Information we process, against any misuse, unauthorized access, disclosure or modification. We will remove any Information about you upon your request no later than twenty-four (24) hours after the request has been made.
2.9       We acknowledge that the safety of your Information is one of the highest priorities and therefore only authorized processors have access to your information. Although we take all appropriate measures in respect to keeping your information secure, you understand that no data security measures in the world can offer 100% protection. If we ever find or suspect a personal data breach we will without delay, within seventy-two (72) hours after becoming aware of it, notify the appropriate supervisory authority about the breach and Users where necessary.
2.10     The processing of the information is being performed automatically, without human intervention. However, whenever you contact us through email, the Information within the email will be handled and processed by a real human in order to provide you with the answer to the email.
2.11     Users may request access to, modification and erasure of personal Information and the exercise of the right to object. Such requests are submitted to

3.   Collection and Use of Non-Personally Identifiable Information

3.1       The Site collects a series of general data and information when a User or automated system calls up the Site. This general data and information are stored in the server log files. Collected may be (1) the software types and versions used, (2) the operating system used by the accessing system, (3) the date and time of access to the Services, (4) the Internet service provider of the accessing system, and (5) any other similar data and information that may be used in the event of attacks on our information technology systems.
3.2       We collect this information for breach investigation purposes. When using this information, we do not draw any conclusions about the User. Rather, this information is needed to (1) deliver the content of our Site correctly, (2) optimize the content of our Site as well as its advertisement, (3) ensure the long-term viability of our information technology systems and website technology, and (4) provide law enforcement authorities with the information necessary for criminal prosecution in case of a cyber-attack. The anonymous data of the server log files are stored separately from all personal data provided by a data subject.

4.     Storage and transfer of Information

4.1       Information will be stored on our server located in Serbia. Hosted servers are controlled and maintained in accordance with sufficient privacy safeguards. We may store or transfer Information to servers located in countries deemed adequate by the European Commission, or in countries which European Commission has not deemed inadequate, provided that such countries implement appropriate and suitable safeguards regarding the security of personal information.
4.2       Information is stored on the servers only for the duration necessary for providing the Services and maintaining the integrity of our databases.

5.     Cookies and similar technologies

5.1       Cookies help us optimize and improve the user experience of the Site by helping us deliver crucial functionalities. The cookies we use may vary over time as we continuously update and improve our Site. Use of cookies is further explained in article 6 of this Privacy Policy.
5.2       By visiting the Site we may use cookies to store some non-identifiable Information in your browser regarding your computer or mobile device and your activities in order to help improve the User experience. Users can deny access to cookies through their browser settings.

6.     Third-Party Websites, Services, and Cookies

6.1       The Site or e-mails may contain links to other external websites that do not fall under our domain. We are not responsible for the privacy practices or the content of such external websites. If you choose to follow such links to external websites, you do so at your risk.
6.2       We may use third-party services like Google AdWords and others. Cookies from such services are used to collect data for statistical reports.
6.3       We use Google AdWords remarketing codes to log when users view specific pages or take specific actions on a website. This allows us to provide targeted advertising in the future. If you do not wish to receive this type of advertising from us in the future you can opt-out by following the instructions provided here

7.     Information retention period

7.1       If you subscribe to receive emails from us we will store your Information until you unsubscribe or retract your consent.

8.     User’s Rights

8.1       You may request to:
·         Receive disclosure if your Personal Information is processed, and access your stored Personal Information as well as supplementary information.
·         Receive a copy of Personal Information you directly volunteer to Kindlerella in a structured, commonly used and machine-readable format.
·         Correct your Personal Information that can be influenced by Kindlerella.
·         Delete your Personal Information.
·         Object to the processing of Personal Information by Kindlerella.
·         Restrict the processing of your Personal Information by Kindlerella.
·         File a complaint with a supervisory authority.
8.2       These rights might be limited if they are subject to Kindlerella’s own legitimate interests and regulatory requirements.

9.     Third-party content and Widgets

9.1       Some content on the Site may be provided by the third-party providers. When you interact with such content you are also interacting with the content provider. Third-party content providers may collect some non-identifiable user data in accordance with their terms of use and privacy policies. We are not responsible for such content, nor do we monitor or control the content provided by third parties.
9.2       The Site may include social media features in the form of widgets (‘like’, ‘share’, ‘tweet’ buttons and similar) which function like separate programs working within the Site. Your interaction with these widgets is governed by policies of a third-party providing them.

10.   Changes to the Privacy Policy

10.1     We reserve the right to change our Privacy Policy at any time. The current version of Privacy Policy is available through the App, indicating the effective date. You are encouraged to periodically check our Privacy Policy.

11.   Contact  Information

11.1     If you have any questions regarding our Privacy Policy and how the information is handled, or you wish to access, amend, or update your information feel free to contact us at